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Webinars include recordings of the session.

2026 Offerings

This comprehensive bundle offers a variety of resources designed to enhance your understanding of ACH exception handling. It includes three live webinars and four on-demand courses, along with two informative publications. Participants will gain insights into topics such as the ACH Rules versus Regulation E, with a focus on managing situations beyond the 60-day period. The content also addresses how to effectively support non-consumer account holders who claim unauthorized entries outside the typical return timeframe. The on-demand courses specifically delve into the management of returns, stop payments and unauthorized consumer transactions. Additionally, the publications provide essential letters, disclosures for handling disputes and an ACH Quick Reference Guide, ensuring you have the necessary tools at your disposal.

Cost: $595 Member/ $1,190 Non-Member
Total Credits: 12.51 AAP/AFPP/APRP

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On Demand Courses:
Publications:
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As convenient as plastic cards seem to be, the physical access devices and the data within them are at risk of being stolen and causing increased dispute workloads for financial institutions. Within this card bundle, we'll explore the growing fraud trends, dispute management, and different participant roles, responsibilities, and best practices for debit cards and credit cards. 
Cost: $595 Member/$1,190 Non-Member
Total Credits: 9.0 AAP/AFPP/APRP

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Webinars
Recordings
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Publications
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EPCOR is excited to merge the Check Exception Bundle with the NCP Continuing Education Package, allowing a hassle-free way for you to earn 10.2 AAP, AFPP, APRP and NCP credits. This comprehensive collection of content is designed to deepen your understanding of how to handle check exceptions within 24 hours and beyond 24 hours. You’ll learn about all subparts housed within Regulation CC, funds availability, check holds, returns, Check 21 and so much more! You will also explore the benefits of offering ACH options to your business clients. Just think, no more check writing for them and a reduction in check fraud for your financial institution and the business! It’s a win-win. Discover what the top five Merchant Remote Deposit Capture (RDC) Audit findings are for financial institutions, and what your institution should consider to determine an appropriate review period of each Merchant.
Cost: $595 Member/$1,190 Non-Member
Total Credits: 10.2 AAP/AFPP/APRP/NCP

 

Whats Insluded...

Webinars:
Recordings:
  • Proper Use of Check Returns & Adjustments
  • Understanding Rule 8 and Rule 9
  • A Review of Regulation CC
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Your business account holders have different needs, such as using ACH for employee payrolls or utility payments for their clients, wires for sending large sums for vendors or other recipients, utilizing instant payments to send things faster or using the Card Network to receive or make payments. This brand-new bundle covers the payment needs of your businesses while also making them aware of the many fraud risks that are challenging their everyday processes.
Cost: $795 Member/$1,590 Non-Member
Total Credits: 13.2 AAP/AFPP/APRP, 2.4 NCP

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Publications
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Join our informative webinar series as we explore vital aspects of the ACH Network and the Green Book. Learn how to efficiently process ACH credits after an account holder's death, understand your liability regarding post-death payments and discover steps to streamline the reclamation process. Additionally, we'll review garnishment responsibilities and delve into the U.S. Treasury’s Guidelines for Garnishment of Federal Benefit Payments. Through real-life scenarios, we will clarify your institution's obligations under 31 CFR Part 210 and the ACH Rules, ensuring you are well-equipped to navigate these important topics. Don't miss out on this valuable opportunity to enhance your knowledge!
Cost: $495 Members/$990 Non-member
Total Credits: 3.6 AAP/AFPP/APRP

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Each year, fraud continues to grow or remain significantly high. ACH, checks, wires and cards remain at risk while newer and emerging payments are becoming more at risk for various types of fraud shifting towards them. This comprehensive, fraud-focused bundle includes nine webinars and will help attendees be aware of the various threats targeting the different payment rails and types of fraud impacting account holders.
Cost: $895 Member/$1,790 Non-Member
Total Credits: 10.8 AAP/AFPP/APRP, 1.2 NCP

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Instant payments aren’t slowing down, and we’ve designed comprehensive content to get you up to speed and deepen your understanding of the fast-paced world of FedNow® and RTP®. Whether you’re a financial institution, Fintech, Third-Party Service Provider or business looking to streamline financial transactions, this bundle has you covered. Dive into a wealth of knowledge with seven instant payment webinars (recordings included), nine on-demand courses and one publication. In addition to EPCOR’s expert trainers, we’re bringing in outside speakers from the Federal Reserve and The Clearing House to provide insights and updates regarding FedNow® and RTP®. Equip yourself with the tools and expertise needed to navigate this dynamic landscape successfully and stay ahead in the rapidly evolving payments industry. We’re tackling topics such as managing risk and fraud within instant payments, rules & regulations framework, origination strategy and more. Accelerate your learning and expertise with our Instant Payments Educational Bundle today! 
Cost: $795 Member/$1,590 Non-Member
Total Credits: 17.6 AAP/AFPP/APRP

 

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On-Demand Courses:
Publication:
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This valuable bundle comprises all Quarterly Compliance and Fraud Review webinars, designed to enhance your understanding of regulatory updates, emerging payment information and effective fraud mitigation strategies. With one engaging webinar each quarter, you will be well-equipped to address current trends and important relevant topics. This ongoing educational opportunity will allow you to stay in the know on relevant trends and issues, and empower you to meet your compliance requirements effectively throughout the year.
Cost: $495 Member/$990 Non-Member
Total Credits: 4.8 AAP/AFPP/APRP

What's included...

Webinars
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his comprehensive bundle encompasses five webinars designed to address dispute processing across various payment systems, as well as the development of procedures for handling debit card and Regulation E disputes. In addition, this bundle features five on-demand courses that provide foundational knowledge and advanced practice in ACH and Regulation E processing. This bundle includes the EFT Dispute Resource Package to ensure compliance with regulatory requirements.
Total Credits: 12.21 AAP/APRP
Cost: $495 Member/$990 Non-Member

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On Demand Courses
Publications
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With wire transfers remaining the largest value system of the payment networks, it remains the biggest target for scams, schemes, impersonation, email compromise and investment fraud. Meanwhile, the system has undergone a significant processing change with converting to the ISO 20022 format. This comprehensive bundle will assist financial institutions with the tools needed to operate a successful wire transfer operations and risk program.
Cost: $495 Member/$990 Non-Member
Total Credits: 9.3 AAP/AFPP/APRP

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Recordings:

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2025 Offerings

A comprehensive collection of content designed to deepen your understanding of the fast-paced world of FedNow® and RTP®. Whether you’re a financial institution, Fintech, Third-Party Service Provider or business looking to streamline financial transactions, this bundle has you covered. Dive into a wealth of knowledge with instant payment webinars, on-demand courses and our EFT Dispute Resource Package including helpful forms and tools. Get first-hand insight and updates on FedNow®, RTP® and the latest service provider innovations from guest speakers with the Federal Reserve, The Clearing House and a Third Party Service Provider. Equip yourself with the tools and expertise needed to navigate this dynamic landscape successfully and stay ahead in the rapidly evolving payments industry. The bundle includes topics like instant payments fundamentals, ISO 20022, risk management, rules & regulation framework, origination strategy and more. Accelerate your learning and expertise with our Instant Payments Educational Bundle today!
Cost: $895 Members/$1,790 Non-Members
Total Credits: 21.2 AAP/APRP
 

What's included...

Webinars
On Demand Courses
Publications
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This bundle offers a complete resource for understanding the legal framework surrounding various payment methods, including ACH, checks, wires, FedNow, and RTP. It features three webinars alongside seven on-demand courses, providing an in-depth exploration of each topic. Additionally, the bundle addresses other relevant areas of interest, such as Remote Deposit Capture (RDC), ensuring that participants are well-informed on key legal considerations.
Cost: $495 Members/$990 Non-Members
Total Credits: 13.7 AAP/APRP and 1.3 NCP
 

What's included...

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On Demand Courses
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Fraud is here, there, and everywhere on various payment networks and it also focuses on creating harm to particular groups of individuals. Within this bundle and in separate sessions, we’ll explore how fraud affects specific payment networks such as Checks, ACH, Wire Transfers, Debit Cards, and Instant Payments (FedNow® & RTP®). Then, with guests from the Federal Reserve, we’ll dig deeper into the world of identity theft and synthetic identity theft along with demonstrating fraud or risk protection services that the Federal Reserve offers. We’ll also discuss the sensitive issue of elder abuse fraud and what financial institutions can do to protect their account holders. Finally, we’ll explore each of the payment networks and discuss the best rule-based or practices on how to retrieve funds back from a receiving institution whether funds were sent in error or fraudulently.
Cost: $895 Members/$1,790 Non-Members
Total Credits: 11.2 AAP/APRP
 

What's included...

Webinars
On Demand Courses
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The comprehensive Reg E bundle encompasses five webinars designed to address dispute processing across various payment systems, as well as the development of procedures for handling debit card and Reg E disputes. In addition, this bundle features five On-Demand courses that provide foundational knowledge and advanced practice in ACH and Reg E processing. Furthermore, the bundle includes the EFT Dispute Resource Package to ensure compliance with regulatory requirements.
Cost: $595 Members/$1,190 Non-Members
Total Credits:12.6 AAP/APRP
 

What's included...

Webinars
On Demand Courses
Publications
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Debit Cards are a heavy target of various types of fraud right now and it provides headaches to issuing financial institutions in the form of more disputes, increased losses, compliance questions between institutions and merchants, and protecting your ATM fleets. With the Debit Card bundle, we’ll attempt to assist financial institutions with card disputes for building better procedures, knowing differences or complementary features between Reg E and Card Network rules, and whether or not institutions can charge a disputed transaction back to the merchant. We’ll also cover Debit Card fraud and its various mitigation techniques that both financial institutions and cardholders can perform to reduce incidences. Then, we’ll have a Debit Card roundtable of external subject matter experts to help you tackle complicated questions about the card issues that affect your financial institution.
Cost: $595 Members/$1,190 Non-Members
Total Credits: 7.5 AAP/APRP
 

What's included...

Webinars
On Demand Courses
Publications
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Wire Transfers are still remain relevant due to their larger value high-dollar payments limit, international capabilities, and the majority of broad acceptance amongst financial institutions. However, despite the long-standing history of the wire system, how to effectively protect financial institutions and account holders from various types of wire risk is still a challenge. The Wire Transfer Bundle includes webinars, on-demand course and a helpful guide covering a variety of wire transfer fundamentals, compliance, ISO 20022 information and risk management to help your frontline, back office or treasury management departments understand the wire system from top to bottom. How to build wire transfer agreements, international wire transfers and how to mitigate a variety of wire risks including fraud are also covered.
Cost: $495 Members/$990 Non-Members
Total Credits: 5.6 AAP/APRP
 

What's included...

Webinars
On Demand Courses
Publications
Purchase Now

This comprehensive bundle offers a variety of resources designed to enhance your understanding of ACH exception handling. It includes three live webinars and four on-demand courses, along with two informative publications. Participants will gain insights into topics such as ACH transactions versus Regulation E, with a focus on managing situations beyond the 60-day period. The content also addresses how to effectively support non-consumer account holders who claim unauthorized entries outside the typical return timeframe. The on-demand courses specifically delve into the management of returns, stop payments, and unauthorized consumer transactions. Additionally, the publications provide essential letters, disclosures for handling disputes, and an ACH quick reference guide, ensuring you have the necessary tools at your disposal.
Cost: $495 Members/$990 Non-Members
Total Credits: 9.3 AAP/APRP
 

What's included...

Webinars
On Demand Courses
Publications
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This bundle is for anyone tasked with handling the check exceptions within their institution or any financial institution offering a remote deposit capture product. Learn the check return codes and Federal Reserve Bank adjustment investigation types available. Explore when it is appropriate to return a check versus do a check adjustment and what can be done once you are outside your timeframe to do either one. Discover what rules and regulations govern this product and how to handle duplicate claims or file an RDC indemnity claim properly.
Cost: $595 Members/$1,190 Non-Members
Total Credits: 7.2 AAP/APRP/NCP
 

What's included...

Webinars
On Demand Courses
Publications
Purchase Now

This valuable bundle comprises all Quarterly Compliance and Fraud Review webinars, designed to enhance your understanding of regulatory updates, emerging payment information, and effective fraud mitigation strategies. With one engaging webinar each quarter, you will be well-equipped to address current trends and important relevant topics. This ongoing educational opportunity will empower you to meet your compliance requirements effectively throughout the year.
Cost: $495 Members/$990 Non-Members
Total Credits: 4.8 AAP/APRP
 

What's included...

Webinars
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This comprehensive education bundle includes four live webinars covering key aspects of BSA and OFAC compliance, along with three on-demand courses and a quick-reference publication. The on-demand courses provide foundational knowledge on BSA basics and compliance programs, while the webinars cover critical topics such as Customer Due Diligence (CDD) and Beneficial Ownership. Learn practical steps for managing risk profiles, performing due diligence and understanding regulatory expectations. Then, explore effective strategies for preparing for BSA/AML/CFT examinations, covering risk assessments, compliance program requirements, SARs and OFAC procedures. Recent trends, FinCEN activity and upcoming regulatory changes will also be covered. The included quick-reference publication will equip your frontline staff with answers to common Bank Secrecy Act (BSA) questions, including what information is needed to properly file SAR and CTR reports.
Cost: $595 Members
Total Credits: 6.0 AAP/APRP
 

What's included...

Webinars
On Demand Courses
Publications
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This comprehensive bundle offers a variety of resources to enhance your understanding of the unique role of Third-Party Senders in the ACH Network. It includes three live webinars, nine on-demand courses and three useful publications. Participants will gain insights into several topics, including the role and responsibilities of Third-Party Senders in the ACH Network and a guided tour of the ACH Rules. We will also cover what Third-Party Senders should consider and include when developing an effective ACH Risk Management Program. Additionally, this bundle addresses the terminology barriers that often arise between Originating Depository Financial Institutions (ODFIs) and their Third-Party Sender clients. The included publications also provide crucial components for an effective ACH Risk Management Program, including a Sample Third-Party Sender ACH Management Policy and an ACH Quick Reference Guide, ensuring that you have the necessary tools at your fingertips.

PLEASE NOTE: Attendees are welcome to invite their Third-Party Senders and Third-Party Service Providers to attend at no additional cost! Instructions and materials to assist you with inviting these contacts to register will be provided upon registration.

Cost: $495 Members
Total Credits: 7.5 AAP/APRP
 

What's included...

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Featured Speaker

David Reed headshot

David Reed

Partner, Reed and Jolly, PLLC

David is an attorney, author, consultant, nationally recognized trainer, Certified Fraud Examiner and Partner in the law firm of Reed and Jolly, PLLC. David provides guidance to financial institutions concerning the establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, corporate governance and more. His engaging speaking style has garnered his status as a regular lecturer nationwide on topics such as regulatory compliance, governance, examination planning, consumer lending, bankruptcy and collections. He has trained financial institutions in all 50 states and over a dozen foreign countries. A former trial attorney and Vice President and General Counsel of Apple Federal Credit Union, David is particularly noted in the areas of credit union operations, compliance, governance, security, bankruptcy and collections. He has been selected to train federal and state field examination staff on numerous issues, including BSA, field of membership, ID theft red flags, S.A.F.E. Act, third-party contract management, cybersecurity and bankruptcy. He also serves as a frequent contributor to numerous industry publications. David received his undergraduate degree from Virginia Tech in 1986 and his Juris Doctorate from George Mason University School of Law in 1989. He resides in Fairfax, Virginia, with his wife Diane and an odd assortment of cats.  

FAQs

EPCOR Education Bundles are curated packages of educational resources designed to help your organization focus in on training and compliance in specific payments areas. These bundles can include webinars, on-demand courses and helpful publications and tools at a discounted rate.

EPCOR Education Bundles offer a cost-effective and convenient way to access high-quality education and resources zeroing in on key payments topics. They allow you to educate your team, enhance compliance with industry standards and take advantage of bundled pricing.

Each bundle includes a selection of EPCOR’s educational offerings. They may include a mix of one or all of the following:

  • Webinars (live and recorded)
  • On-Demand Courses
  • Publications and Tools

Details about specific offerings can be found on the individual bundle descriptions.

Pricing varies depending on the bundle you choose. Members receive a significant discount compared to purchasing items individually. For exact pricing, please refer to the bundle details listed on epcor.org or contact EPCOR Member Support.

Each EPCOR Education Bundle registration provides webinar and/or on-demand training access for one individual user. However, any included publications and tools can be downloaded and shared throughout your organization.

Currently, EPCOR offers pre-set bundles based on the most common training topics for financial institutions. However, if you’re interested in customized training, please contact us to discuss our Flex Training program.

You can purchase bundles directly by clicking the link on the Education Bundle landing page or visiting the epcor.org online store. Simply select the bundle that fits your needs, add it to your cart, and proceed with checkout.

Yes, individual webinars and courses are available for purchase. However, bundles provide a more cost-effective option if you plan to take advantage of multiple offerings on a similar topic.

If you purchased one of the included webinars or publications individually at the a-la-carte price, we will happily apply a credit toward your bundle purchase. If you already have access to included material through the Electronic Resources License, no credit will be applied since your license applies to your entire organization.

Yes. EPCOR Education Bundles are designed for individual payments professionals to take a deep dive into key payments topics. The Electronic Resources License is designed to provide basic payments education and resources to your entire organization.

Access duration varies by resource type:

  • On-Demand Courses: Available through the end of the calendar year.
  • Live Webinars: You can attend the live session and access the recording through the end of the calendar year.
  • Tools and Publications: Available for download through the end of the calendar year. Once downloaded, the resources are yours to keep. Updated version of our publications and tools are made available annually.

Yes! Certificates of completion are available for all included on-demand courses and webinars. These can be used to demonstrate compliance and professional development.

We’re here to help! Contact Member Support via email at [email protected], phone at 800.500.0100 or chat with us on epcor.org. Our team can assist you in selecting the best bundle for your training needs.