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Payment Systems Expertise

We provide expert guidance on payment system rules, including ACH, checks, cards, wires and associated risk and fraud management.

Risk and Fraud Management

Our payments professionals help organizations implement effective risk management strategies and best practices to prevent fraud.

Industry Representation

We are your voice at a national level, working to influence new payment applications, policies and practices in the best interest of our members.

Map of states EPCOR serves
Who We Serve

We Are Dedicated to Our 1,800+ Member Organizations

EPCOR serves more than 1,800 member banks, credit unions, thrifts and affiliated organizations located in Arkansas, Indiana, Kansas, Kentucky, Missouri, Nebraska, Oklahoma, Ohio, Illinois, Iowa, Pennsylvania and West Virginia.

We know we are in good hands when EPCOR completes our audits because we know they are very knowledgeable when it comes to rules and regulations. I really appreciate the way they conduct the audits and risk assessments, provide feedback and assist with any questions before, during and after the audits and assessments.

Ashley Bugbee
BTC Bank
Membership Benefits

We’re Here to Serve You

EPCOR is a robust and influential organization uniquely positioned to foster and promote improvement of the payment systems. Our staff of payments professionals, AAPs, NCPs and risk/fraud experts is available to support you in a variety of ways.

ACH Audits & Risk Assessments

Led by Accredited ACH Professionals with banking experience, you can count on thorough evaluations and effective risk mitigation.

Advisory Services

Whatever payments challenge you are facing, look to our experienced payments professionals for customized guidance.

In-Person & Online Educational Events

From our annual Payments University and seminars to convenient webinars and customized flex training, we offer a variety of payments education opportunities to fit your organization’s needs.
Nacha Direct Member

As a Direct Member of Nacha, EPCOR is a specially recognized and licensed provider of ACH education, publications and support.

Center for Payments

As a sponsor of the Center for Payments, we work to advance U.S. payments systems via market intelligence and thought leadership.

Faster Payments Council Founding Member

EPCOR, as a Founding Member, is a specially recognized supporter of the United States Faster Payments Council.

Meet EPCOR

Our Dedicated Staff

Brandie Thacker, AAP, CAE

Brandie Thacker, AAP, CAE

President & CEO Contact Brandie Thacker, AAP, CAE
Chris Richardson, CPA

Chris Richardson, CPA

CFO Contact Chris Richardson, CPA
James Carrick

James Carrick

Vice President, Education Contact James Carrick
Brian Dao, AAP

Brian Dao, AAP

Vice President, Member Engagement Contact Brian Dao, AAP
Kristel Goins, AAP

Kristel Goins, AAP

Vice President, Marketing & Communications Contact Kristel Goins, AAP
Nicole Payne, AAP, APRP, CPA, CRCM, CIA

Nicole Payne, AAP, APRP, CPA, CRCM, CIA

Vice President, Advisory Services Contact Nicole Payne, AAP, APRP, CPA, CRCM, CIA
Fianna Aird

Fianna Aird

Instructional Designer Contact Fianna Aird
Jess Bee

Jess Bee

Manager, Advisory Services Contact Jess Bee
Luke Benning, AAP

Luke Benning, AAP

Manager Audit Services Contact Luke Benning, AAP
Keldon Bowling

Keldon Bowling

Communications Specialist Contact Keldon Bowling
MacKenzie Bozarth

MacKenzie Bozarth

Executive Assistant Contact MacKenzie Bozarth
Myranda Brown, AAP

Myranda Brown, AAP

Manager, Audit Services Contact Myranda Brown, AAP
Marcy Cauthon, AAP, APRP, NCP

Marcy Cauthon, AAP, APRP, NCP

Senior Director, On-Demand Education Contact Marcy Cauthon, AAP, APRP, NCP
Liz Cone, AAP, APRP

Liz Cone, AAP, APRP

Director, Audit Services Contact Liz Cone, AAP, APRP
Casey Demma, AAP, APRP

Casey Demma, AAP, APRP

Manager, Advisory Services Contact Casey Demma, AAP, APRP
Amy Donaghue, AAP, APRP, NCP

Amy Donaghue, AAP, APRP, NCP

Director, Advisory Services – Risk & Third-Party Services Contact Amy Donaghue, AAP, APRP, NCP
Karen Gingles

Karen Gingles

Director, Human Resources Contact Karen Gingles
Sharon Hallmark, AAP, APRP

Sharon Hallmark, AAP, APRP

Director, Payments Education Contact Sharon Hallmark, AAP, APRP
Christine Harris, AAP, APRP, NCP

Christine Harris, AAP, APRP, NCP

Senior Manager, Member Support Contact Christine Harris, AAP, APRP, NCP
Madison Howard

Madison Howard

Manager, Marketing & Communications Contact Madison Howard
Shirley James, AAP, CMP

Shirley James, AAP, CMP

Director, Conferences & Events Contact Shirley James, AAP, CMP
Deanna Jewell, AAP, APRP

Deanna Jewell, AAP, APRP

Manager, Audit Services Contact Deanna Jewell, AAP, APRP
James Kallergis, AAP

James Kallergis, AAP

Manager, Audit Services Contact James Kallergis, AAP
Drew Kimmel

Drew Kimmel

Senior Art Designer II Contact Drew Kimmel
Jennifer Kline, AAP, APRP, NCP

Jennifer Kline, AAP, APRP, NCP

Director, Audit Services Contact Jennifer Kline, AAP, APRP, NCP
Stephanie Mareski, AAP, APRP

Stephanie Mareski, AAP, APRP

Senior Director, Member Support Contact Stephanie Mareski, AAP, APRP
Emily Nelson, AAP, APRP, NCP

Emily Nelson, AAP, APRP, NCP

Senior Manager, Payments Education Contact Emily Nelson, AAP, APRP, NCP
Shelly Sipple, AAP, APRP, NCP

Shelly Sipple, AAP, APRP, NCP

Senior Director, Certifications & Continuing Education Contact Shelly Sipple, AAP, APRP, NCP
Raven Smith, AAP, APRP, NCP

Raven Smith, AAP, APRP, NCP

Manager, Audit Services Contact Raven Smith, AAP, APRP, NCP
Dana Stock

Dana Stock

Accounting Associate Contact Dana Stock
Trevor Svoboda

Trevor Svoboda

Graphic Designer Contact Trevor Svoboda
Mark Tovey

Mark Tovey

Manager, Information Technology Contact Mark Tovey
Melissa Vidlak, AAP

Melissa Vidlak, AAP

Manager, Member Support Contact Melissa Vidlak, AAP
Matthew T. Wade, AAP, APRP, CPA

Matthew T. Wade, AAP, APRP, CPA

Senior Manager, Advisory Services Contact Matthew T. Wade, AAP, APRP, CPA
Trevor Witchey, AAP, APRP, NCP

Trevor Witchey, AAP, APRP, NCP

Senior Director, Payments Education Contact Trevor Witchey, AAP, APRP, NCP
Kerri Woidke, AAP

Kerri Woidke, AAP

Manager, Member Support Contact Kerri Woidke, AAP
Jared Wolfe

Jared Wolfe

Senior Instructional Designer Contact Jared Wolfe
Trista Woolston, AAP, APRP

Trista Woolston, AAP, APRP

Program Manager Contact Trista Woolston, AAP, APRP
Matt Yates, AAP

Matt Yates, AAP

Advisory Services Coordinator Contact Matt Yates, AAP

More About EPCOR

Employment Opportunities

If you want to help make a difference in the financial services industry and work with colleagues highly committed and passionate about what they do, you’ve come to the right place.

EPCOR Awards

Each year, EPCOR recognizes individuals and organizations for their outstanding leadership, innovation and excellence. All members are are eligible nominees.

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