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Check/Image Flashcards (Electronic)

Additional Information:
You can now access one of our most popular study aids virtually, making it easier to fit valuable study time into your busy schedule! No need to lug around bulky paper flashcards. Test and refine your knowledge anytime, anywhere you take your mobile device! This self-study tool includes six electronic flashcard "decks," each based on one of the six focus areas of the NCP Exam. Choose to study one focus area at a time or all areas together. Enjoy all the features of traditional flashcards such as easily flipping through cards and tracking your progress but with additional functionality that allows you to rate your comfort level with topics and utilize spaced repetition to better reinforce your knowledge. Your electronic flashcard subscription provides you six-months of full access to your study tool from any computer or mobile device.<\b> (2024)
$105.00
$210.00

Check/RDC Quick Reference Cards (ELECTRONIC)

Additional Information:
This handy set of cards explores the commonly used adjustment investigation types, duplicate situations and how the Regulation CC Remote Deposit Capture (RDC) Indemnity can help, the account holder's duty to discover and report an unauthorized signature or alteration and key elements of the FFIEC Guidance related to RDC. Ensure your staff always has need-to-know check and RDC information within fingertip reach and stands ready to handle difficult exception items such as altered, counterfeit and forged checks. Key topics covered include Check 21 expedited recredit provisions, exception holds, return reason codes, commonly used FRB adjustment information and RDC risk management tips. (2024)
This publication is formatted as a PDF document. Users must have access to Adobe Reader.
$40.00
$80.00
Available for Immediate Download

Checks 101: Basics and Transaction Flow (SELF-PACED)

Electronic Resources License: Included
Additional Information:
New! EPCOR is breaking down our classic 101 courses into mirco-courses that will only take 15-20 minutes to complete. This first micro-course in the check series is intended to introduce the learner to the Check Network. Participants will learn how to identify the parts and parties to a check, review the two basic types of checks and go over the key participants and process flow of a check transaction as it moves through the Check Network. The difference between "Clearing" and "Presentment" and "Gross" vs "Net" settlement within the Check Network will also be covered. After completing the course, participants will be able to identify what is required to be on a check in order to make it a negotiable instrument.
CEU INFORMATION: N/A
$225.00
$450.00
Available for Immediate Download

Checks 102: Legal Framework (SELF-PACED)

Electronic Resources License: Included
Additional Information:
This series breaks down the Check Network in courses that take only 15-20 minutes to complete. This course explains the legal framework that governs the Check Network, including laws, rules and regulations that have a direct bearing on the Check Network. After completing this course, you will be able to identify the laws, rules and regulations governing the Check Network and describe their purpose and impact on check processing. Checks 101: Basics and Transaction Flow is recommended as pre-requisite to this course.
CEU INFORMATION: N/A
$225.00
$450.00
Available for Immediate Download

Conducting Your ACH Risk Assessment

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Tuesday, September 24, 2024
10:00 AM - 11:00 AM Central Daylight Time
$225.00
$450.00


Consumer Unauthorized ACH Transactions (SELF-PACED)

Electronic Resources License: Included
Additional Information:
This interactive course is designed for frontline and operations payments professionals looking to better understand financial institution options and obligations related to handling consumer ACH disputes as defined by the ACH Rules. This course will help you define appropriate frontline and operations staff actions for properly handling consumer ACH transaction disputes, examine related ACH Rules requirements and review the most common consumer ACH unauthorized return reasons and their associated timeframes.
CEU INFORMATION: .9 AAP/APRP
$225.00
$450.00
Available for Immediate Download

Corporate User Bundle (ELECTRONIC)

Additional Information:
Bundle the ACH Rules with BOTH Quick Reference Tools to Save an Additional 5%

Each bundle includes the ACH Rules, ACH Quick Reference Guide for Corporate Users and Corporate ACH User Quick Reference Cards. Digital Bundle includes access to ACH Rules Online Resource. (2024)
This publication is formatted as a PDF document. Users must have access to Adobe Reader.
$122.00
$242.00
Available for Immediate Download

Debit Card Quick Reference Cards (ELECTRONIC)

Additional Information:
These cards are a "must-have" for your operations area. The set includes helpful information on Regulation E liability and timeframes, chargebacks, chargeback codes and definitions. Various types of card fraud including skimming, identity theft, telemarketing fraud and phishing are explained. These cards make a great training tool (2024)
This publication is formatted as a PDF document. Users must have access to Adobe Reader.
$35.00
$70.00
Available for Immediate Download

ECCHO Operating Rules and Commentary (PRINT)

Additional Information:
If you are looking for a complete hard copy of the ECCHO Rules, look no further. This set of Rules governs electronic check exchange between ECCHO members. All National Check Professional (NCP) exam candidates, including those who are not members of ECCHO, will also find this resource beneficial since ECCHO is the certifying agent of the National Check Professional (NCP) Exam. (2023)
$30.00
$60.00

EFT Dispute Resource Package (ELECTRONIC)

Electronic Resources License: Included
Additional Information:
This handy toolkit includes everything you need to manage your EFT dispute process, simplify compliance with Regulation E and keep track of the steps within your error resolution process. New for 2024: we have added Regulation E flow charts, related to ACH transactions, to walk you step by step through the error resolution process so that you can easily determine your next action based on the timeliness of the dispute and other findings during your investigation. Other recent updates to the tools included in this toolkit cover CFPB guidance on ACH Stop Payment and Written Statement forms and the updated threshold to comply with current regulatory requirements under Regulation E Subpart B. Functionality enhancements have also been made for ease of use. The included Error Resolution Letters have been converted to Word documents to streamline customization and all consumer forms are now fillable PDFs. (2024)

•ACH Stop Payment
•ACH Written Statement of Unauthorized Debit
•ATM/Debit Card Account Holder Dispute Checklist
•ATM/Debit Card Sample Dispute Letter
This publication is formatted as a PDF document. Users must have access to Adobe Reader.
$45.00
$90.00
Available for Immediate Download