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Check Exceptions Resource Package (ELECTRONIC)

Electronic Resources License: Included
Additional Information:
This handy resource includes everything you need to handle check exceptions smoothly, including a user friendly guide, indemnity forms and affidavits to help you streamline efficiency and navigate check rules and warranties. (2024)

Includes: Breach of Warranty Form, Remote Deposit Capture (RDC) Indemnity Forms, Affidavit of forged signature, Affidavit of Unauthorized Remotely Created Check (RCC), Affidavit of Electronically Created Item (ECI), Check Indemnification Agreement and a Check Exception Guide
This publication is formatted as a PDF document. Users must have access to Adobe Reader.
$50.00
$100.00
Available for Immediate Download

Checks 101: Basics and Transaction Flow (SELF-PACED)

Electronic Resources License: Included
Additional Information:
New! EPCOR is breaking down our classic 101 courses into mirco-courses that will only take 15-20 minutes to complete. This first micro-course in the check series is intended to introduce the learner to the Check Network. Participants will learn how to identify the parts and parties to a check, review the two basic types of checks and go over the key participants and process flow of a check transaction as it moves through the Check Network. The difference between "Clearing" and "Presentment" and "Gross" vs "Net" settlement within the Check Network will also be covered. After completing the course, participants will be able to identify what is required to be on a check in order to make it a negotiable instrument.
CEU INFORMATION: N/A
$225.00
$450.00
Available for Immediate Download

Checks 102: Legal Framework (SELF-PACED)

Electronic Resources License: Included
Additional Information:
This series breaks down the Check Network in courses that take only 15-20 minutes to complete. This course explains the legal framework that governs the Check Network, including laws, rules and regulations that have a direct bearing on the Check Network. After completing this course, you will be able to identify the laws, rules and regulations governing the Check Network and describe their purpose and impact on check processing. Checks 101: Basics and Transaction Flow is recommended as pre-requisite to this course.
CEU INFORMATION: N/A
$225.00
$450.00
Available for Immediate Download

Consumer Unauthorized ACH Transactions (SELF-PACED)

Electronic Resources License: Included
Additional Information:
This interactive course is designed for frontline and operations payments professionals looking to better understand financial institution options and obligations related to handling consumer ACH disputes as defined by the ACH Rules. This course will help you define appropriate frontline and operations staff actions for properly handling consumer ACH transaction disputes, examine related ACH Rules requirements and review the most common consumer ACH unauthorized return reasons and their associated timeframes.
CEU INFORMATION: .9 AAP/APRP
$225.00
$450.00
Available for Immediate Download

EFT Dispute Resource Package (ELECTRONIC)

Electronic Resources License: Included
Additional Information:
This handy toolkit includes everything you need to manage your EFT dispute process, simplify compliance with Regulation E and keep track of the steps within your error resolution process. New for 2024: we have added Regulation E flow charts, related to ACH transactions, to walk you step by step through the error resolution process so that you can easily determine your next action based on the timeliness of the dispute and other findings during your investigation. Other recent updates to the tools included in this toolkit cover CFPB guidance on ACH Stop Payment and Written Statement forms and the updated threshold to comply with current regulatory requirements under Regulation E Subpart B. Functionality enhancements have also been made for ease of use. The included Error Resolution Letters have been converted to Word documents to streamline customization and all consumer forms are now fillable PDFs. (2024)

•ACH Stop Payment
•ACH Written Statement of Unauthorized Debit
•ATM/Debit Card Account Holder Dispute Checklist
•ATM/Debit Card Sample Dispute Letter
This publication is formatted as a PDF document. Users must have access to Adobe Reader.
$45.00
$90.00
Available for Immediate Download

Electronic Data Interchange (SELF-PACED)

Electronic Resources License: Included
Additional Information:
This interactive course highlights the characteristics and purposes of Electronic Data Interchange (EDI) and financial EDI using real-world examples. Define EDI terminology, become familiar with the various ANSI ASC X12 transaction sets and learn how to differentiate between a transaction set, data segment and data element. An overview of the RDFI ACH Rules requirement for providing payment-related information to account holders is also included.
CEU INFORMATION: .6 AAP/APRP
$225.00
$450.00
Available for Immediate Download

Electronic Resource License - Complete Library

Additional Information:
Selecting this product will enable the purchaser to receive access to all Electronic Resource License courses, tools and publications in the curriculum format.
$665.00
$1,330.00
Available for Immediate Download

Electronic Resources License/On-Demand Demo

Additional Information:
Wish you could peek behind the curtain and see what our on-demand training is like before enrolling in the Electronic Resources License? This demo will walk you through the different levels of on-demand courses available. Learn the difference between basic and intermediate course and to navigate through each course. We'll discuss what type of content is covered and how interactive features help to ensure course objectives are met. (2020)
$0.00
$0.00
Available for Immediate Download

Federal Government Reclamations (SELF-PACED)

Electronic Resources License: Included
Additional Information:
This interactive course takes the guessing game out of handling Federal Government Reclamations. Highly beneficial to ACH Operations staff, attendees will define an institution's liability as it relates to handling Federal Government Reclamations, including steps to take to limit liability and avoid potential losses. The Federal Government's process for calculating a financial institution's limited liability amount will also be explained.
CEU INFORMATION: .6 AAP/APRP
$225.00
$450.00
Available for Immediate Download

FedNow™ Prepare Now

Electronic Resources License: Included
Additional Information:
We've partnered with The Payments Professor to bring your organization new updated FedNow™ information in the FedNow™,Prepare Now on-demand curriculum! This curriculum includes 24 on-demand micro-course recordings totaling approximately 190 minutes and a FedNow™, Prepare Now workbook so you can learn all about FedNow™ when it is convenient for you! The easy-to-digest mini courses cover features of FedNow™ including transaction flow, use cases, liquidity management, reporting, reconcilement, data security, fraud and settlement and funds availability. After completing ALL courses within the curriculum, participants will receive a certificate of completion. This curriculum is also included in the EPCOR Electronic Resources License which allows all employees at subscribing organizations to access our on-demand library for one low fee. You may also be interested in our Real-Time Payments: Risk, Rules and Regulations curriculum offered by the Payments Professor. CEU Information:3.8 AAP/APRP credits
$325.00
$650.00
Available for Immediate Download