epcor Workshops

EPCOR Workshops


Roll up your sleeves and dig deep into important payments topics with one of our in-person workshops. A hands-on approach allows you to dissect important information and apply the information to your organization.

In-Person ACH Origination Workshop

Through hands-on activities, attendees will learn how to apply the applicable rules and regulations to the management of the ACH origination process and its participants. ACH file management and delivery, security best practices and fraud mitigation techniques will also be discussed.

When: November 15 – 16

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ACH Origination Workshop Agenda

Day One

  • Becoming an ODFI 9 to 10 am
  • ODFI Role, Warranties & Agreement 10 to 11 am
  • Due Diligence on ACH Originators & Annual Reviews 11 am to 12 pm
  • Lunch 12 to 1 pm
  • Maximizing ACH Products and SEC Codes 1 to 2 pm
  • Managing Originator Risk 2 to 3 pm
  • ODFI Problem Solving 3 to 4 pm

Day Two

  • Special ACH Originator Set-Ups 9 to 10 am
  • ACH File Format Troubleshooting 10 to 11 am
  • Marketing Your Products + Q & A 11 am to 12 pm

Session Descriptions

Day 1

Becoming an ODFI

What does it take to become an ODFI and why should your financial institution become one? Together, we’ll work from the ground up, discussing the steps to take to become a sending point for ACH originations, benefits of being an ODFI, ACH Policy considerations and the infrastructure needed to make this transformation.

ODFI Role, Warranties & Agreement

Per the ACH Rules, ODFIs have the most liability and risk of any of the ACH participants. Together we’ll review the ODFI’s role, responsibilities, warranties and how to reduce liabilities or risk through building a sound ACH Agreement to act as a binding contract between the ODFI and its Originators.

Due Diligence on ACH Originators & Annual Reviews

After becoming an ODFI, how does a financial institution assess its onboarding clients to allow them to become ACH Originators? Together, we’ll discuss how to perform due diligence reviews during the onboarding process of potential ACH Originators before they submit entries. We’ll also cover how to review ongoing activity and perform annual reviews after the client officially becomes an ACH Originator.

Maximizing ACH Products and SEC Codes

SEC codes are intended for specific use cases based on the participant type (consumer or business) and how the payment was initiated. Let’s discuss which SEC codes could satisfy your ACH Originators’ needs along with other ACH products that your institution could offer such as EDI reporting, Same Day ACH and B2B.

Managing Originator Risk

ODFIs and Originators are targets of various types of fraud, ranging from account takeover, vendor and employee impersonation, and many other schemes. Together we’ll discuss how to mitigate different types of risk to not only reduce the incidence of a loss event but also to forge a stronger bond between the ODFI and its ACH Originators

ODFI Problem Solving

Whether you have one Originator or dozens, troubleshooting forgotten files, return issues and reversals is a given! Together we’ll come up with methods to enhance your procedures to maximize the customer service experience given to your account holders.


Day 2

Special ACH Originator Set-Ups

ACH Originators come in different shapes and sizes, and many have unique business circumstances. Some may even have different ACH Rules obligations (i.e. Third-Party Senders). Let’s discuss Originators who need Same Day ACH or Direct Access services, utilize a Third-Party Service Provider to create payments or use Third-Party Senders to send payments on their behalf.

ACH File Format Troubleshooting

At first, ACH files appear to have a complicated format, but once you see the rhythm of each file, batch, or string of entries, you’ll be able to maximize your assistance to ACH Originators. In this session, we’ll not only walk through the elements of an ACH file, but we’ll demonstrate errors seen on ACH files that cause uploading errors for Originators.

Marketing Your Products + Q & A

Now that you understand how to become and ODFI and operate as such, how do you market your ACH products to grow your portfolio of potential ACH Originators and then retain them as your account holders? This your time to discuss next steps and ask additional questions.


Will Grace headshot

Will K. Grace

Founder & Principal, DeNovo Treasury

Will is a 33-year veteran of the financial services industry and expert in Treasury Management, product management, instant payments and solutions to manage digital banking needs. He has directed the launch of hundreds of new products, enhancements and upgrades. Will has served on multiple Treasury and Product Management councils and forums and is currently a Board Advisor for MoneySprinter, a fintech startup, and serves on the Metro Detroit Read to a Child Advisory Board.

Kathy Himes, AAP headshot

Kathy Himes, AAP

ACH Product Manager, Corporate One Federal Credit Union

Kathy is responsible for implementing credit unions, CUSOs and Third-Party Senders on Corporate One’s ACH platform, mergers, data processor conversions and other special projects. Kathy leads Corporate One’s Annual ACH Tertiary Testing Event (disaster recovery testing) and Corporate One’s Payments Council Committee and was also part of Corporate Ones’ 2022 Mentorship Program. Kathy obtained her AAP in 1998 and has been with Corporate One for 28 years.


In-Person Payments Compliance Workshop

This two-day symposium will cover a variety of rules, regulations and guidance that govern the payments industry. Join us to gain a better understanding of the impact of common compliance considerations on your organization.

When: July 19 – 20

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Payments Compliance Workshop Agenda

Day One

  • Intro: 9 am to 9:15 am
  • Warranty Claims: 9:15 am to 10:30 am
  • Break: 10:30 am to 10:45 am
  • Policies/Procedures: 10:45 am to Noon
  • Lunch: Noon to 12:45
  • Risk Management/Compliance Requirements: 12:45 pm to 2:45 pm
  • Recap: 2:45 pm to 3 pm

Day Two

  • Intro: 9 am to 9:15 am
  • UCC4A: 9:15 to 10:15 am
  • Break: 10:15 to 10:30 am
  • Reg E/Card Disputes: 10:30 am to 11:45 am
  • Recap: 11:45 am to Noon