Check@5 End-of-Day Account Balance Checks

Check@5 – Your Faster Payments Customer Education Campaign

What is Check@5?

NEACH has created Check@5, a co-branded campaign to support your efforts to educate your customers about the potential for faster payments to move money out of their accounts more quickly than they expect.

Check@5 signifies a call-to-action, urging customers to get used to checking their accounts at the close of business each day, to get a good sense of their balance.

Why do my customers need Check@5?

On September 15, 2017, Same Day ACH debits will go live, meaning customers’ money has the potential, for the first time, to leave their accounts within hours of initiating a payment, which may lead to questions and concerns. While the world has picked up its pace, one thing remains consistent: no one wants money to move out of his or her account faster.

What benefits does Check@5 have for my institution?

Beyond simply preparing customers for Same Day ACH debits, Check@5 has positive impacts on everything from fraud monitoring to encouraging habits that increase in importance as payments further speed up. It’s a strategic campaign that leverages a milestone, the implementation of Same Day ACH debits, to create behaviors that will benefit your institution in the long run.

How do I join the Check@5 movement?

NEACH has created a group of tools and resources, including key customer communication pieces that can be co-branded and leveraged by financial institutions. This toolkit is available for download, offering turn-key resources for you to modify, adapt, and use with your customers.

Check@5 Toolkit

Download your customer education tools and resources.

Co-branded fact sheet

Email to consumer customers

Email to business customers

Social media posts

Web and Mobile site ads (standard sizes: both static and animation)

NACHA - Same Day ACH Debits Guidance for RDFIs


Download the complete toolkit.

Download →


For more information on Check@5 or to share specific input or needs, please use the below form to send us your thoughts.