Check@5 – Your Faster Payments Customer Education Campaign
What is Check@5?
NEACH has created Check@5, a co-branded campaign to support your efforts to educate your customers about the potential for faster payments to move money out of their accounts more quickly than they expect.
Check@5 signifies a call-to-action, urging customers to get used to checking their accounts at the close of business each day, to get a good sense of their balance.
Why do my customers need Check@5?
On September 15, 2017, Same Day ACH debits will go live, meaning customers’ money has the potential, for the first time, to leave their accounts within hours of initiating a payment, which may lead to questions and concerns. While the world has picked up its pace, one thing remains consistent: no one wants money to move out of his or her account faster.
What benefits does Check@5 have for my institution?
Beyond simply preparing customers for Same Day ACH debits, Check@5 has positive impacts on everything from fraud monitoring to encouraging habits that increase in importance as payments further speed up. It’s a strategic campaign that leverages a milestone, the implementation of Same Day ACH debits, to create behaviors that will benefit your institution in the long run.
How do I join the Check@5 movement?
NEACH has created a group of tools and resources, including key customer communication pieces that can be co-branded and leveraged by financial institutions. This toolkit is available for download, offering turn-key resources for you to modify, adapt, and use with your customers.
Download your customer education tools and resources.
Co-branded fact sheet
Email to consumer customers
Email to business customers
Social media posts
Web and Mobile site ads (standard sizes: both static and animation)
NACHA - Same Day ACH Debits Guidance for RDFIs
Download the complete toolkit.